Benchmark Research


Managing and Engaging Modern Labor for Omni-Channel Success


Download this Benchmark report to understand what if in-store labor hour utilization was converted to a 50-50 balance between operational and customer service tasks and how can retailers and their brand partners work towards creating such a balance…

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Point of View


Thriving in the Omni-Supply Chain Via Network Effect


Download this Point of View to understand the impact of building a strong and assured supply chain network effect, enabling supply chain and inventory visibility and agility and optimizing the network effect through….

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Benchmark Research


Customer Context Power – A Success Imperative


Retailers and hospitality enterprises are well aware that consistently high standards of in-store or in-location customer engagement are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. Download this benchmark report to understand why the right customer for the right offer in-store is a top priority…

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Infographic


Accelerated Product & Sourcing Collaboration For Omni-Channel Growth: A Roadmap


The infographic below best practices to collaborate with internal and external stakeholders…

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LATEST RESEARCH

Thriving in the Omni-Supply Chain Via Network Effect

Download this Point of View to understand the impact of building a strong and assured supply chain network effect, enabling supply chain and inventory visibility and agility and optimizing the network effect through the right set of process capabilities, analytics and...

Customer Context Power – A Success Imperative

Retailers and hospitality enterprises are well aware that consistently high standards of in-store or in-location customer engagement are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards...

Global Product and Sourcing Collaboration Strategies

Download this Point of View to understand the main trends, challenges and business process-technology essentials that help bridge the Omni-channel product management or merchandise gaps for increased revenue, operating margin and sell-through of merchandise in a...

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ABOUT EKN

EKN is a boutique research and advisory firm focused on business-technology insights in the consumer industries of retail, consumer goods, travel and hospitality. Our goal is to fill a gap in the industry by offering prescriptive insights on topics of greatest importance to our audience, and to assist business and technology executives in discovering disruptive technologies and vendors.

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