EKN is a boutique research and advisory firm focused on business-technology insights in the consumer industries of retail, consumer goods, travel and hospitality. Our goal is to fill a gap in the industry by offering prescriptive insights on topics of greatest importance to our audience, and to assist business and technology executives in discovering disruptive technologies and vendors.



Our tone of voice is clear, direct and conversational. Our analysis aims to provide prescriptive recommendations that companies in consumer industries can apply immediately.


Research is meant to be engaging, interesting and revealing. Our data visualization and presentation is fresh and appealing, and we deliver our research across all new media platforms such as smartphones, tablets and social media.


Our analysts are directly accessible to both retailers and vendors. We do not have a vendor relations department. Our engagement model is flexible – ranging from project-based to subscription-based. Being easy to work with is a key value at EKN.



  • Custom Research
  • Strategic Advisory
  • Technology Vendor Selection
  • Performance and Competitive Benchmarking



  • Custom Research
  • Strategic Advisory
  • Thought Leadership
  • Community Engagement
  • Marketing & GTM Strategy


Gaurav Pant

Gaurav Pant

SVP Research & Principal Analyst

As research director of EKN, Pant drives the conceptualization and delivery of the research services.He comes to EKN with over 10 years of experience in IT consulting…

Asheesh Kumar

Asheesh Kumar

Director of Data Insights & Sr. Analyst

Executed projects involving business research and data analytics for US retail, hospitality and food services industry. Worked in TNS with exposure to…

Girijesh Agarwal

Girijesh Agarwal

VP Strategy

Giri is responsible for building strategic initiatives and programs for EKN and its clients, including both retailers and technology services and solution providers…

Sahir Anand

Sahir Anand

VP Research & Principal Analyst

Sahir Anand has spent the last 14 years in retail sales & service operations, market research, content marketing, advisory/consulting, product marketing…


EKN’s Advisory Council is constituted by eminent business and technology leaders of the retail industry. The Advisory Council guides EKN’s research agenda, helps validate findings from EKN’s surveys, adds an additional layer of practicality to recommendations with its reports and provides strategic inputs to the overall business model.

Bruce Yen

Director, BI, Guess?

Glenda Light

SVP Global Merchandising & Allocation, BCBG

Anoop Mohan

IT Director – Global Business Intelligence, Fossil

Robert Fort

Former CIO Guitar Center, Guitar Center

Joe McKie

Private Brands/PLM Senior Consultant, Joe McKie Private Branding

Dustin Logan

Order Management Manager, Lowes

Bill Kalamaros

Director Support, McDonalds

David Chaput

Business Solutions Manager, New Balance

John Wall

Director Content Operations, QVC

Varun Agasti

Div. VP IT Integration, Sears

Maura Hart

Sr. Director IT, The Home Depot

Salesh Singh

Order Management System Principal Engineer, Wal-Mart Ecomm

Eric Hughes

VP Omnichannel, Macy’s

Ken Feyder

Senior Director, International Systems, Coach

Adrienne Hartman

Sr. Director Strategic Planning & Growth Initiatives, JJ Keller

Dan Dobson

Director Business Portfolio Planning, 99 cent Stores Only

Rachel Wilkie

Sr. Ecommerce Project Manager/Business Analyst, American Eagle.com

Jazz Singh

Director Brand Strategy, Bed, Bath & Beyond

Bill Graham

Director Omni-Channel, GameStop

Phillip Kenney

COO, Jerome’s Furniture

Darrell Sandefur

Director Digital IT & Innovation, Kroger

Omari Aarons

Director, Stores, Macy’s

Mike Marzano

IT lead, Mondelez

Kevin Moffit

VP eCommerce, Office Depot

John Lauderbach

VP of IT, Roche Bros. Supermarkets

Bill McFarlane

CIO, ShaneCo

Adam Golomb

Director of Marketing, Giant Eagle

Rebecca Fitts

Director of Omnichannel Retail Partnerships, General Growth Properties

Sam Satterfiled

Sr. Director, Store Operations, Ann Inc.

Alex Golshan

VP International eCommerce & Omni-channel, BCBG

Gary Kleinau

Sr. Director IT, Ann Inc.

Steve katsirubas

SVP & CIO Crocs, Crocs

Kim Lewis

Director CRM, Golfsmith

Bill Gratke

VP Planning & Supply Chain Management, LampsPlus

Mohammed Rajani

Planner, Men’s Activewear, Macy’s.com

Giri Dhurbakala

CIO, National Pen

Mindy Steen

Senior HR/Business Partner, Pacific Sunwear

Mark Baxendale

VP Merchandise Planning, Ross Stores

Suzi Robinson

Digital Lead, Stop & Shop (Royal Ahold)

Colleen Lewis

SVP GM, Uno De 50

Holly Knoll

Sr. Manager, Restaurant Information Systems, Yum Brands

Shirl Stroeing

CIO, Weis Markets

Steve Schnur

Director Merchandising, Analytics & Pricing, MGM Resorts

Dave Phillips

Director Global Omnichannel, Toys r US

Ashutosh Kaushal

Staff Engineer, Order Management System, Wal-Mart Ecomm

Antonio Cipolla

IT Project Manager, TOD’s S.P.A

Veronica Katz

CSA, GM, eBay

Glenn Goldstein

Director IT, Jjill

Fabio Brunello

Director, Retail Planning & Allocation, Levi Strauss

Mary Vrancic

IT Strategy, McDonalds

Rolando Carvallo

VP Supply Chain, Navabi

Luis Paez

CIO, Perry Ellis

Steve Parris

Head of Global Retail Innovations, Swarovski

Sherwin Socaransky

VP Application Development, Vitamin Shoppe

Ted Jackson

IT Director – Consumer Facing, Under Armour

Gary Zorko

VP IT, Zgallerie

Hazlitt Noronha

Sr. Director eBusiness & Digital Technology, Ann Inc.

Venkata NKT

Director eCommerce/Digital Technology Ann Inc. , Ann Inc.


Benchmark Topic Release Timeline
Store Context & Engagement (SOLD) Q1
Future of Retail & Role of IT Q1
2015 POS Forecast Dossier Q1
New Employee & Customer Realities Q2
Supercharging Digital Retail Q2
4th Annual Future of Analytics Report Q2
3rd Annual Future of Store Report Q3
3rd Annual Unified & Integrated Merchandising Benchmark Q3
The New Rules of Customer Engagement (with RIS News) Q3
2nd Annual Increasing Omni-channel Customer Profitability Q4
Retail CXO’s Strategic Agenda Q4